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Web Page or E-mail Message Does Not Print or Preview Correctly in Internet Explorer 5.5 and Outlook Express 5.5

This article was previously published under Q271583
SYMPTOMS

Internet Explorer

When you attempt to print or preview a Web page in Internet Explorer 5.5, you may see a blank page where the body of the document should display and only the Headers and Footers may be visible.

Outlook Express

When you attempt to print an e-mail message in Microsoft Outlook Express 5.5, a blank page may print with the Header (To:,From:,Subject, and so on) and Footer information of the e-mail message.
RESOLUTION
To work around this behavior, disable the Auto-Select option for encoding. To do so, on the View menu, point to Encoding, and then click to clear Auto-Select.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
MORE INFORMATION
For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
272518 Only the Text at the Top of the Web Page Is Printed
olexpress
Properties

Article ID: 271583 - Last Review: 01/29/2007 06:12:23 - Revision: 3.4

  • Microsoft Outlook Express 5.5
  • Microsoft Outlook Express 4.0
  • Microsoft Outlook Express 5.5
  • Microsoft Outlook Express 5.5
  • Microsoft Outlook Express 5.5
  • Microsoft Outlook Express 5.5
  • Microsoft Internet Explorer 5.5
  • Microsoft Internet Explorer 5.5
  • Microsoft Internet Explorer 5.5
  • Microsoft Internet Explorer 5.5
  • Microsoft Internet Explorer 5.5
  • Microsoft Internet Explorer 6.0
  • kbprb kbprint KB271583
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