Article ID: 2716900 - View products that this article applies to.
Consider that you use Internet Explorer 9 to open a Microsoft Office file. For example, you open a Microsoft Access database, a Microsoft Word document, or a Microsoft Excel workbook. In this scenario, the file opens in the related application as expected. However, you see that the Information bar of Internet Explorer 9 shows the Retry or Cancel prompt. If you close the Office application and then click Cancel on the Information bar, the Office file is deleted unexpectedly.
Note This problem does not occur in earlier versions of Internet Explorer.
To resolve this problem, install this update.
Security update informationTo resolve this issue, install the most recent cumulative security update for Internet Explorer. To do this, visit the following Microsoft website:
http://update.microsoft.comFor more technical information about the most recent cumulative security update for Internet Explorer, visit the following Microsoft website:
http://www.microsoft.com/technet/security/current.aspxNote This update was first included in security update 2699988.
For more information about the security update, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/2699988/ )MS12-037: Cumulative security update for Internet Explorer: June 12, 2012
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 2716900 - Last Review: June 13, 2012 - Revision: 2.0