Article ID: 272994 - View products that this article applies to.
This article was previously published under Q272994
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When you attempt to view a certificate chain, the client computer may time out if the Certificate Authority (CA) is not available. If the certificate is a smart card, the computer may stop responding (hang).
The Schannel.dll dynamic-link library (DLL) does not cache the server certificate chain after it is built. If the connection to the CA is lost, the client computer times out or hangs.
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/260910/EN-US/ )How to Obtain the Latest Windows 2000 Service Pack
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.