Article ID: 273785 - View products that this article applies to.
This article was previously published under Q273785
NoticeThis article applies to Windows 2000. Support for Windows 2000 ends on July 13, 2010. The Windows 2000 End-of-Support Solution Center
(https://support.microsoft.com/?scid=http%3a%2f%2fsupport.microsoft.com%2fwin2000)is a starting point for planning your migration strategy from Windows 2000. For more information see the Microsoft Support Lifecycle Policy
When you view the Quick Launch toolbar, icons may be missing or unavailable, and you may be unable to click the Toolbars command when you right-click the taskbar.
This behavior can occur if the following registry value is set to 0x0000:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\ClassicShellThis registry value is often set to 0x0000 when the Microsoft TweakUI Power Toy utility is used to disable Microsoft Internet Explorer.
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
To resolve this issue, delete the following registry value, log off, and then log on to the computer:
Article ID: 273785 - Last Review: January 29, 2007 - Revision: 2.6