You are currently offline, waiting for your internet to reconnect

Your browser is out-of-date

You need to update your browser to use the site.

Update to the latest version of Internet Explorer

"Searching for available RemoteApp Programs" message is displayed indefinitely on the RD Web Access webpage

Symptoms
Consider the following scenario:
  • You configure a Remote Desktop (RD) Web Access server on a computer that is running Windows Server 2012.
  • You configure the ShowDesktops setting to False in Internet Information Services (IIS) Manager.

    Note This action disables the Connect to a remote PC tab on the RD Web Access webpage.
  • A user signs in to the RD Web Access webpage and tries to start a remote connection.
In this scenario, the user cannot start a remote connection. Specifically, the following message is displayed indefinitely:
Searching for available RemoteApp Programs
Cause
This is a known issue in Windows Server 2012.
Workaround
To work around this issue, follow these steps:
  1. On the RD Web Access server, open the following file:
    %WINDIR%\Web\RDWeb\Pages\Site.xsl
  2. Locate line 380.
  3. Change if (ActiveXMode) to the following text:

    if (ActiveXMode &amp;&amp; <xsl:value-of select="$feedidprefix"/>Controls.PORTAL_REMOTE_DESKTOPS != null)
Properties

Article ID: 2743682 - Last Review: 10/26/2012 07:35:00 - Revision: 3.0

  • Windows Server 2012 Datacenter
  • Windows Server 2012 Essentials
  • Windows Server 2012 Foundation
  • Windows Server 2012 Standard
  • kbprb kbsurveynew kbexpertiseadvanced KB2743682
Feedback
d')[0].appendChild(m);" onload="var m=document.createElement('meta');m.name='ms.dqp0';m.content='false';document.getElementsByTagName('head')[0].appendChild(m);" src="http://c1.microsoft.com/c.gif?"> 50&did=1&t=">