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You cannot open a shared calendar in Outlook for Mac

Symptoms
When you have access to multiple shared Calendar folders, you cannot open one or more of the shared Calendar folders in Microsoft Outlook 2016 for Mac or Outlook for Mac 2011.
Cause
In Outlook 2016 for Mac and Outlook for Mac 2011, you cannot open a shared Calendar folder that is not a sub-calendar of the user's shared default Calendar folder.

For example, a user shares the following Calendar folders with you: 
  • Calendar
  • Second Calendar
  • Third Calendar

Third Calendar Snapshot


In this example, the "Second Calendar" folder is a sub-calendar of the user's shared default "Calendar" folder. Therefore, you can open the "Second Calendar" folder in Outlook for Mac. However, the "Third Calendar" folder is not a sub-calendar under the default "Calendar" folder. Therefore, you cannot open this folder in Outlook for Mac.
Resolution
To resolve this issue, have the calendar owner create all shared calendars under the default "Calendar" folder.

Properties

Article ID: 2743766 - Last Review: 08/10/2015 06:30:00 - Revision: 5.0

Microsoft Outlook 2016 for Mac, Outlook for Mac for Office 365, Microsoft Outlook for Mac 2011

  • KB2743766
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