Support with Microsoft Dynamics CRM 2011 and Internet Explorer 10

As of Update Rollup 10, Microsoft Dynamics CRM 2011 is compatible with Internet Explorer 10 for the desktop in Compatibility Mode.

As of Update Rollup 12, or the December 2012 Service Update, Microsoft Dynamics CRM 2011 is compatible with Internet Explorer 10 for the desktop without Compatibility Mode. 

Please Note: In both of the above circumstances, Internet Explorer 10 support is limited to the desktop browser mode, and does not apply to the touch version of the browser. 
More information

Update Rollup 10 with Internet Explorer 10 Compatibility Mode

To change the Compatibility Mode of Internet Explorer 10, follow the steps below:

1. Right-click the top toolbar within Internet Explorer 10

2. Select to mark Menu Bar

3. Point to Tools and click Compatibility View Settings

4. Here, mark the Display all websites in Compatibility View checkbox or enter the specific CRM URLs under Add this website and click Add

Known issues that may be encountered when using Microsoft Dynamics CRM 2011 with Update Rollup 10 in Internet Explorer 10 for the desktop in Compatibility Mode:
  • The dropdown list doesn't expand if there is only one item in it. For example:

  1. Logon to the Microsoft Dynamics CRM web application
  2. Click Service and click Service Calendar. Make sure the type is Resource
  3. Click the drop down list View
  4. Notice that the list items do not expand

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Article ID: 2743941 - Last Review: 11/16/2012 16:16:00 - Revision: 2.0

Internet Explorer 10, Microsoft Dynamics CRM 2011

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