SMTP Service Hangs When Handling Many Domains

This article was previously published under Q274417
This article has been archived. It is offered "as is" and will no longer be updated.
SYMPTOMS
The Simple Mail Transport Protocol (SMTP) service may become unresponsive (hang) for several minutes or more if many domains are configured in the metabase.
CAUSE
The SMTP service does not pick up change-notification data announcements when domains are added or deleted. This causes SMTP to perform a complete reload every time a change occurs. The service start time can exceed the amount of time Service Control Manager (SCM) allows because the domains are being loaded in the main thread.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
   Date      Time    Version        Size     File name   -----------------------------------------------------   09/27/00  4:30pm  5.0.2195.2345  381,200  Smtpsvc.dll     09/27/00  4:26pm  5.0.2195.2345  234,768  Seo.dll				

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.
Properties

Article ID: 274417 - Last Review: 10/21/2013 01:48:50 - Revision: 3.3

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition
  • kbnosurvey kbarchive kbhotfixserver kbqfe kbbug kbfix kbwin2000presp2fix KB274417
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