Article ID: 274768 - View products that this article applies to.
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Terminal Services Independent Computing Architecture (ICA) clients may disconnect unexpectedly from a computer that is running Terminal Services over an ICA dial-up link. This problem is more likely to occur with computers that have multiple central processing units.
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910The English version of this fix should have the following file attributes or later:
(https://support.microsoft.com/kb/260910/EN-US/ )How to Obtain the Latest Windows 2000 Service Pack
Date Time Version Size File name ----------------------------------------------------- 11/16/2000 05:37p 5.0.2195.2770 35,376 Termdd.sys
NOTE: In addition to this hotfix, you must contact Citrix to obtain a fix from them.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/249149/EN-US/ )Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
Article ID: 274768 - Last Review: October 21, 2013 - Revision: 3.3