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Can't enable or disable a mailbox for Exchange Unified Messaging by using integration administration scripts in Office 365 Dedicated

Symptoms
In Microsoft Office 365 Dedicated, you cannot enable or disable a mailbox for Microsoft Exchange Unified Messaging (EUM) by using integration administrative scripts that are provided with on-premises Microsoft Lync voice.
Cause
This issue occurs because these scripts require permissions to update objects in the managed and source environments and cannot run correctly if the permissions are missing. 
Resolution
Microsoft provides the integration administrative scripts to help enable and disable mailboxes for EUM. When you enable or disable a mailbox for EUM, the managed mailbox is changed, and the EUM proxy addresses are added to both the managed object and the source object. These proxy addresses make sure that the Lync on-premises servers can route the mailbox when a call has to move to a voice mail message. The proxy addresses may resemble the following:
eum: john@contoso.com;phone-context=E14 EUM.contoso.com
eum: 92184;phone-context=E14 EUM.contoso.com
These scripts are supported as a commercially reasonable effort and may not work in every environment. For more information about the scripts, go to the following Microsoft website:
Exchange Server 2010: Self Service Administration Feature Guide
Exchange Server 2013 ANSI: Self Service Administration
Exchange Server 2013- vNext : Self Service Mailbox Migration
Properties

Article ID: 2748714 - Last Review: 07/25/2016 20:16:00 - Revision: 5.0

Microsoft Business Productivity Online Dedicated, Microsoft Business Productivity Online Suite Federal

  • vkbportal226 KB2748714
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