When you perform a search against a category in Microsoft Commerce Server 2009 R2, the returned results are not sorted by rank.
To resolve this issue, apply the following hotfix.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
To apply this hotfix, you must have Commerce Server 2009 R2 installed.
You do not have to restart the computer after you apply this hotfix.
This hotfix package contains the following files:
To prevent the occurrence of this issue in new catalog databases, run CS2009R2RTM-KB2751382-x86.exe file to update the Catalogcreate.sql file for Commerce Server 2009 R2. Additionally, you must run the kb2751382.sql file against the existing catalog databases to update their stored procedures.
The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Commerce Server 2009 R2
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about how to rank catalog items, go to the following MSDN website: