This article was previously published under Q276462
This article has been archived. It is offered "as is" and will no longer be updated.
In Exchange 2000, if a message in a public folder has an invalid value of zero for the PR_RTF_COMPRESSED property, it can cause heap corruption in the information store, causing abnormal termination of the service.
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack
The English version of this fix should have the following file attributes or later:
Component: Information Store
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 1.