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Resources for the top Outlook issues in Office 365

Support for Office 2003 has ended

Microsoft ended support for Office 2003 on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

Summary
Microsoft Outlook is a feature-rich client application that lets you complete many different tasks. Beyond just sending and receiving email messages, you can use Outlook to manage contacts, share calendars, implement business workflows, and integrate with several other applications, such as Microsoft Lync and Microsoft SharePoint. To help you solve problems in some of the most common issue areas, we compiled a list of resources into this single reference article.

In the "More information" section, you will find resources on the following topics:
  • Connectivity with your mailbox in Office 365
  • How to use Outlook features
These resources were created to help out in areas of the product that customers use most frequently or that generate the most questions.
More information

Connectivity with your mailbox

The following resources can be used to help you configure Outlook to connect with your Office 365 mailbox and to help resolve problems when you cannot connect to your mailbox:

How to troubleshoot if Outlook cannot connect to Office 365
http://support.microsoft.com/kb/2404385



How to use Outlook features

The following resources can help you get started with some of the more advanced features and functionality that are offered by Outlook in the Office 365 environment:

How to import mail, contacts, and other data into your Office 365 account
http://help.outlook.com/en-us/140/dd401503.aspx

Training for sharing contacts with other users
http://office.microsoft.com/en-us/redir/RZ102923397.aspx

How to recover deleted email messages in Exchange Online
http://help.outlook.com/en-us/140/hh125820.aspx

How to create a public email alias in Office 365 (also includes instructions for creating a shared mailbox)
http://office.microsoft.com/en-us/redir/RZ103029526.aspx

The Sync Issues folder for Outlook 2010 contains warnings such as "Synchronization of some deletions failed"
http://support.microsoft.com/kb/2606009
Properties

Article ID: 2769275 - Last Review: 07/02/2014 05:31:00 - Revision: 5.0

  • Microsoft Outlook 2013
  • Microsoft Outlook 2010
  • Microsoft Office Outlook 2007
  • Microsoft Office Outlook 2003
  • KB2769275
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