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Nothing happens when you click a link to a PDF file in another PDF file in the Windows Store Reader app

Symptoms
Consider the following scenario:
  • You have a computer that is running Windows 8, Windows RT, Windows 8.1, or Windows RT 8.1.
  • You open a PDF file by using the Windows Store Reader app.
  • In the PDF file, you click a link that links to another PDF file to open the other PDF file.

When you click the link to the other PDF file, nothing happens. 

Note This does not occur if you use a different PDF reader application.
Cause
This is a feature design limitation of the Windows Store Reader app. Only one instance of the Reader app can be running at any time.
Resolution
Currently, the Windows Store Reader app cannot open multiple PDF files or have multiple instances open at the same time. This is a design feature that depends on the Reader app and the operating system. 
More information
This also occurs if you have one PDF file open and then try to open another PDF file. To open the other PDF file, you have to close the PDF file that you currently have open.
Properties

Article ID: 2777631 - Last Review: 04/25/2014 03:29:00 - Revision: 8.0

Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Pro, Windows RT 8.1, Windows 8, Windows 8 Enterprise, Windows 8 Pro, Windows RT, Windows 8.1 Pro for EDU, Windows 8.1 with Bing

  • KB2777631
Feedback
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