This article was previously published under Q277823
This article has been archived. It is offered "as is" and will no longer be updated.
When you use Outlook Integrated File Management (IFM), the views may corrupt and Outlook may stop responding.
This problem occurs when the Views.dat file reaches a size between 175 and 220 kilobytes (KB).
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.The English-language version of this fix should have the following file attributes or later:
Microsoft has confirmed that this is a problem in Microsoft Outlook 2000.
The following are the symptoms of the view corruption:
Details is not set as the default view for folders.
The views that you set for folders have been changed to other views.