The Context Menu does not display the "Mark as read" or "Mark as unread" options in Outlook

Support for Office 2003 has ended

Microsoft ended support for Office 2003 on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article has been archived. It is offered "as is" and will no longer be updated.
When you right-click some items in Microsoft Outlook, the Mark as read option does not appears for a read item in the context menu and the Mark as unread option does not appear for unread items.
More information
If you open any folder in Outlook, set the view to a table view that groups items (for example, if you set your view to the By Conversation Topic view), and you right-click one item, the context menu that appears has either the Mark as read option or the Mark as unread option depending on the state of the object, but both options do not appear. If you right-click the group, both options appear.

This behavior is by design.
prb OL2002 Ol2003 Ol2007

Article ID: 278050 - Last Review: 01/12/2015 17:03:05 - Revision: 3.0

Microsoft Office Outlook 2007, Microsoft Office Outlook 2003, Microsoft Outlook 2002 Standard Edition

  • kbnosurvey kbarchive kbinfo KB278050