How to Obtain Office 2000 SP-2 on CD-ROM in North America only

This article was previously published under Q278269
This article explains how to download and install the Microsoft Office 2000 Service Pack 2 (SP-2) from the Microsoft Tools on the Web site. The following topics are included:
  • System Requirements
  • What Office 2000 SP-2 Does
  • What Office 2000 SP-2 Does Not Do
  • How to Download and Install Office 2000 SP-2
  • Files Contained in the Sp2upd.exe Download
  • How to Use Command-Line Switches When You Install Office 2000 SP-2
  • How to Verify That the Update Is Successful
  • Log Files Created During SP-2 Installation
  • How to Obtain Office 2000 SP-2 on CD-ROM
Note Installation of this service pack is not customizable. All parts of the service pack will be installed.
More information

System Requirements

Before you start downloading and installing Office 2000 SP-2, make sure that your computer meets the following system requirements:
  • In order to install Office 2000 SP-2, your Office 2000 installation needs to be at the SR-1/SR-1a level. If you try to install the SP-2 Update and your computer is not at the SR-1/SR-1a level, you receive the following error message:
    Microsoft Office 2000 edition is not at the SR-1 level.

    This update can only be applied to Microsoft Office 2000 SR-1 products.
    Please update all of your Office 2000 products to the SR-1 level and then reapply this update.
    For additional information about how to obtain and install the SR-1/SR-1a update, click the following article number to view the article in the Microsoft Knowledge Base:
    245025 OFF2000: How to Obtain and Install Office 2000 SR-1/SR1a Update
  • You must have your original Office 2000 CD-ROMs available. Please do not start the Office 2000 SP-2 update process unless you have your Office 2000 CD-ROMs.
  • The CD1 update requires a minimum of 15 MB of free space on your hard disk.
  • To run Office 2000 SP-2, you need adequate space on the computer hard disk to store the compressed files, temporary files, and updated Office files. The expanded and temporary files are placed in a Windows temporary folder and are removed after the update is complete. The size of the update depends on whether your computer is running a single Office program or the entire Office 2000 SR-1 Premium CD1.

    The approximate size of the Sp2upd.exe download is 9 MB.

What Office 2000 SP-2 Does

Office 2000 SP-2 is designed to update your Office 2000 programs and supporting files. The following Microsoft programs can be updated by Office 2000 SP-2:
  • Microsoft Office 2000 Premium Edition, Professional Edition, Standard Edition, and Small Business Edition
  • All standalone Microsoft Office 2000 programs, including Microsoft Excel 2000, Microsoft Word 2000, Microsoft Outlook 2000, Microsoft Access 2000, Microsoft PowerPoint 2000, Microsoft FrontPage 2000, and Microsoft Access RunTime 2000

What Office 2000 SP-2 Does Not Do

Office 2000 SP-2 does not update any of the following:
  • Administrative installations of Microsoft Office 2000. If you need to update an administrative installation, you must obtain a special version of Office 2000 SP-2 that is designed specifically for administrative installations. For additional information about how to obtain the SP-2 AdministrativeUpdate, click the following article number to view the article in the Microsoft Knowledge Base:
    278272 OFF2000: How to Obtain and Apply the SP-2 Update to Administrative Installations
  • Installations of Microsoft Office 2000 that were created by using an administrative installation. If you installed Office 2000 from an administrative installation, contact your system administrator before you install Office 2000 SP-2. After your system administrator installs the special SP-2 Update for administrative installations, the administrator can instruct you in how to update your installation of Office 2000 to the SP-2 level.
  • Internet Explorer.
  • Microsoft Publisher 2000.
  • Microsoft PhotoDraw 2000.
  • Microsoft Office 2000 Language Pack files. Your existing Language Pack files should work correctly with Office 2000 SP-2; however, when SP-2 versions of the Language Packs become available, you should obtain and install them.
  • Non-English versions of Office 2000. Do not use the English version of Office 2000 SP-2 to update non-English versions of Office 2000. Non-English versions of Office 2000 SP-2 will be made available as they are completed.

How to Download and Install Office 2000 SP-2

Note The following steps require Internet connectivity until you reach step 4, when you can disconnect from the Internet.
  1. To start downloading and installing Office 2000 SP-2, browse to the following Microsoft Web site:
  2. Click Download Now!. Click Save this program to disk, and then click OK.
  3. Click Save to save the Sp2upd.exe file to the selected folder.
  4. In Windows Explorer, double-click Sp2upd.exe.
  5. If you are prompted to install Office 2000 SP-2, click Yes.
  6. Click Yes to accept the License Agreement.
  7. Insert the Office 2000 CD-ROM when you are prompted to do so, and then click OK.
  8. When you receive a message indicating that installation was successful, click OK.
Note Office 2000 SP-2 is also available on the Microsoft Office Resource Kit Toolbox Web site at the following address: Click the preceding link, and then click the link for Sp2upd.exe to download Office 2000 SP-2 for computers where Office was installed from CD-ROM.

Note If your computer is running Microsoft Windows 95 or Microsoft Windows 98 with user profiles enabled, each user of the computer must install the SR-1/SR-1a Update when they are logged on, using their profile.

Files Contained in the Sp2upd.exe Download

If you download Sp2upd.exe and manually extract the files by using a command line similar to the following
C:\Downloads\Sp2upd.exe /c /t:C:Sp2files
the following files will be listed in the C:\Sp2files folder:

How to Use Command-Line Switches When Installing Office 2000 SP-2

The switches for Sp2upd.exe are the standard IExpress package switches. However, Ohotfix9.exe, contained in the Sp2upd.exe download, also has its own switches, which can be passed to Ohotfix9.exe through the IExpress package command line.

To create a verbose Windows Installer log file (with the default hotfix file name in the default OfficeHotfix folder), use the following command line:
Note The Ohotfix9.exe detection log file, "OFFICE 2000 SR-1 HOTFIX(####).LOG", is created as well.

To apply the SP2 update in completely silent mode, use the following command line:
path\sp2upd.exe /q /c:"ohotfix9.exe /q /c"
This command line is useful in circumstances where an administrator is pushing out the update by using a technology such as Systems Management Server or does not want users to have the ability to cancel the application of the update.

The other command-line switches for the Office 2000 SP-2 update include the following.
   Switch      Function   ----------------------------------------------------------------------   /t          Sets the title in the dialog box displayed when the SP-2               update is finished or when it is canceled. If you pass a               title with spaces on the command line with Sp2upd.exe,                use double quotation marks around the string. For example:                  <PATH>\SP2UPD.EXE /C:"OHOTFIX9.EXE /T ""MY NEW TITLE"""   /q          Quiet UI mode. Silent, with no user interface. If you                want a completely silent installation, you must                include /q for Sp2upd.exe, as in the following:                  <PATH>\SP2UPD.EXE /Q /C:"OHOTFIX9.EXE /Q"   /r          Reduced UI mode. You see the final "success" dialog box                and any error messages.   /c          Extracts and copies the files in the IExpress package to                the OfficeHotfix folder. This can be used in situations               where the files are needed after a restart to complete               patching. This must be passed through the IExpress                command line. For example:                  SP2UPD.EXE /C:"OHOTFIX9.EXE /C /V"				

How to Verify That the Update Is Successful

To verify that the installation of the update was successful, view the version number displayed in the About dialog box in any of the Office programs. To do this, click About <program name> on the Help menu in any of the Office programs.

The following table lists the different version numbers for each of the Office programs.
   Office Program            Version in "About" Dialog Box   -------------------------------------------------------   Microsoft Access          (9.0.4402 SR-1)   Microsoft Excel           (9.0.4402 SR-1)   Microsoft FrontPage   Microsoft Outlook         (   Microsoft PowerPoint      (9.0.4527)   Microsoft Word            (9.0.4402 SR-1)				
Note The version numbers displayed in the About dialog box always contain SR-1 after Office 2000 SP-2 has been successfully applied.

Alternatively, you can compare the version numbers of the files listed in the following table with the same files on your hard disk. These version numbers are visible when Microsoft Windows 2000 or Microsoft Windows Millennium Edition (Me) is running on your computer.
   File              Version   -----------------------------   bjablr32.dll   bjlog32.dll   bjsrch32.dll   cag.exe    cdo.dll           5.5.2652.65   chapi3t1.dll   contab32.dll   emablt32.dll   emsabp32.dll      5.5.3142.0   emsmdb32.dll      5.5.3144.0   emsui32.dll       5.5.3141.0   envelope.dll   excel.exe   exsec32.dll       5.5.3143.0   fp4awec.dll   fpeditax.dll   frontpg.exe   graph9.exe   mimedir.dll   msaccess.exe   msmapi32.dll      5.5.3145.0   mso9.dll   msonsext.dll   msowc.dll   Mspst32.dll       5.5.3138.0   Msqry32.exe   oladd.fae   omi9.dll          5.5.3134.0   omint.dll         5.5.3134.0   outex.dll         8.30.3145.0   outllib.dll   outllibr.dll   photoed.exe   powerpnt.exe   pstprx32.dll      9.0.4525.0   rm.dll     sendto9.dll   vbe6.dll   winword.exe   wrd6ex32.cnv      2000.3.16.0   ww9intl.dll				

Log Files Created During Office 2000 SP-2 Installation

As with any post SR-1/SR-1a update, Office 2000 SP-2 creates log files in the \Temp\OfficeHotfix folder. The log files have names similar to the following:
where #### is a four-digit number starting at 0001. These numbers are incremented by 1 each time that you run a post-SR-1 update. The first log file is created by OHOTFIX9.EXE, and the second log file is created by the Windows Installer. These matching pairs of Setup and Windows Installer log files have the same number (####) in the log file names, so you can quickly pair them up.

Because Office 2000 SP-2 log file names are just like any post SR-1 update log file, it will not be readily apparent which log files belong to your SP-2 update installation. The most logical way to identify Office 2000 SP-2 log files is the number (####) in the log file names. The highest numbered pair belongs to the latest post SR-1 update installation, so if you run only Office 2000 SP-2, these are the correct log files. However, the definitive way to identify the SP-2 log files is to open the OHOTFIX9.EXE log file, OFFICE 2000 SR-1 HOTFIX(####).LOG, and look at the second line in the log file. By default, the OHOTFIX9.EXE log file contains the following string on the second line:
Command line: /c /t "Microsoft Office SP-2"

How to Obtain Office 2000 SP-2 on CD-ROM (in North America only)

Microsoft Office 2000 SP-2 can also be obtained free of charge on CD-ROM in North America. For your convenience, this CD-ROM contains the following updates:
  • Office 2000 SP-2 Administrative Update
  • Office 2000 SR-1a Update
OFF2000 build sp2 sp 2

Article ID: 278269 - Last Review: 01/21/2013 08:43:00 - Revision: 4.0

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