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Browser compatibility with Microsoft Dynamics CRM 2011

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Microsoft Dynamics CRM 2011 Update Rollup 12 introduced additional browser compatibility for the Firefox, Chrome, and Safari web browsers. 

Note: Support with Microsoft Dynamics CRM 2011 and Microsoft Edge is not available.

Browser flexibility applies to all functions within Microsoft Dynamics CRM for both users and administrators. The following table lists the devices, operating systems, and specific browser versions that are affected.

PlatformInternet ExplorerFirefoxChromeSafari
Windows XPNot supportedNot supportedNot supportedNot supported
Windows VistaVersion 7*, 8, and 9Latest versionLatest versionNot supported
Windows 7Version 8, 9, 10, and 11Latest versionLatest versionNot supported
Windows 8Version 10 Latest versionLatest versionNot supported
Windows 8.1Version 11Latest versionLatest versionNot supported
Windows 10Version 11Latest versionLatest versionNot supported
Apple OS X 10.7 (Lion)Not supportedNot supportedNot supportedLatest version
Apple OS X 10.8 (Mountain Lion)Not supportedNot supportedNot supportedLatest version

Important Microsoft Dynamics CRM 2011 Update Rollup 17 introduced compatibility with Internet Explorer 11 when it runs in Windows 7, Windows 8.1 or Windows 10. This includes the following supported configurations: 
  • The web application when it runs in Internet Explorer 11 on a Windows 7-based, Windows 8.1 based or Windows 10-based computer
  • Microsoft Dynamics CRM for Outlook (CRM 2011 client) when you run Office 2013 in Windows 8.1

*** Windows RT is not currently supported.
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Article ID: 2784954 - Last Review: 10/16/2015 18:18:00 - Revision: 17.0

  • Microsoft Dynamics CRM 2011
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