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Movie objects are missing when you open a PowerPoint 2001 for Mac presentation in PowerPoint 2002 or PowerPoint 2003

Support for Office 2003 has ended

Microsoft ended support for Office 2003 on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article has been archived. It is offered "as is" and will no longer be updated.
When you use Microsoft Office PowerPoint 2003 or PowerPoint 2002 for Windows to open a PowerPoint 2001 for Mac presentation that contains movie objects, the movie objects are missing. For example, you see the following caption rather than the bitmap poster frame image:
QuickTime and a <codec name> decompressor are needed to see this picture
If you double-click this caption, you receive the following message:
The linked multimedia file is unavailable. Do you want to locate it yourself?
This issue results from differences in the two operating systems. When you insert a movie file into a PowerPoint 2001 for Mac presentation, the location of the movie file is represented by something similar to the following:
"HARD DRIVE:Movies:Quicktime:Movie_File"
The same movie file location in PowerPoint 2003 or Microsoft PowerPoint 2002 for Windows would be similar to:
To work around this behavior, re-insert the movie objects using PowerPoint 2003 or PowerPoint 2002 for Windows, making sure that the movie files are located in the same folder as the presentation.

To do this, follow these steps:
  1. Copy the original movie files to the computer where PowerPoint 2003 or PowerPoint 2002 is installed.
  2. Open the presentation in PowerPoint 2003 or PowerPoint 2002, and then delete all movie objects.
  3. Re-insert each movie object. You can insert movie objects in any of the following formats:
    • QuickTime
    • MPEG
    • Audio Video Interleave(AVI)
All inserted movies are linked to your presentation. If you show your presentation on a different computer (including a Macintosh computer), remember to also copy the movie files when you copy the presentation. This way, the presentation and the movie objects appear correctly on a computer using either the Macintosh or the Microsoft Windows operating system.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
PPT2002 PPT PPT2003
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Article ID: 278556 - Last Review: 01/11/2015 19:34:22 - Revision: 1.0

Microsoft Office PowerPoint 2003, Microsoft PowerPoint 2002 Standard Edition

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