Article ID: 278679 - View products that this article applies to.
This article was previously published under Q278679
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When you open a password-protected Microsoft Excel workbook on a computer with French regional settings, you receive the following error message:
When you open a password-protected Word document on a computer with French regional settings, you receive the following error message:
This workbook has been password protected with an encryption scheme not available in this region. This workbook cannot be opened.
This document has been password protected with an encryption scheme not available in this region. Word cannot open this document.
The Excel workbook or Word document was saved on a computer with U.S. regional settings and RC4 encryption.
To resolve this problem, obtain the Word 2000 Update: April 25, 2002. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/320536/EN-US/ )WD2000: Overview of the Word 2000 Update: April 25, 2002
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was first corrected in the Word 2000 Update: April 25, 2002.
Before 2 June 2000, the laws of France did not allow documents to be encrypted by using the RC4 encryption scheme, which Word and Excel normally use when files are saved with password protection. Now Excel workbooks and Word documents can be encrypted by using the RC4-40 stream cipher.
After applying the Excel and Word hotfixes, users with French locale settings can do the following: