Article ID: 2787264 - View products that this article applies to.
When you try to remove a domain from Office 365 in the Office 365 portal, you receive the following error message:
Cannot Remove Domain
<DomainName> can't be removed because you're using it for your SharePoint Online website. If you want to remove the domain, first change the address that you're using for SharePoint Online to a different domain.
To resolve this issue, change the domain that's used for your SharePoint Online website address, and then wait up to 24 hours. To do this, follow these steps:
For more information, see the following Microsoft Knowledge Base article:
(https://support.microsoft.com/kb/2284755/ )You get an error message when you try to remove a domain from Office 365
Still need help? Go to the Office 365 Community
Article ID: 2787264 - Last Review: July 13, 2014 - Revision: 12.0