This article was previously published under Q279130
This article has been archived. It is offered "as is" and will no longer be updated.
An accumulation of transactional messages in the outgoing queue on the sending computer may occur when only one message is sent to a queue. The MSMQ Queue Performance Monitor counter shows many instances of one message going to one remote queue. This can also occur in the MSMQ snap-in under Computer Management on a computer running Windows 2000. Both the number of messages in the outgoing queue and the number of outgoing queues continue to grow. There is only one message in each outgoing queue.
The transactional acknowledgement that results in the deletion of the message from the outgoing queue is not generated when only one message is sent to the queue.
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
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