Article ID: 279235 - View products that this article applies to.
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If PICTify 1.5 is installed and you try to access a submenu in one of the Office programs listed at the beginning of this article, the submenu does not appear.
The following are examples of submenus where this behavior occurs:
This problem can occur if PICTify 1.5 is running when you attempt to work in an Office 2001 program.
To resolve this problem, remove or disable PICTify 1.5 from within the active Control Panel in the System folder.
This problem occurs when you use Microsoft Office version 2001 and PICTify version 1.5.
For additional information about problems with menus or submenus, click the following article number to view the article in the Microsoft Knowledge Base:
288341For additional information about extension conflicts with Office 2001 for Mac, click the article number below to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/288341/ )Menu or submenu appears dimmed or does not appear when selected in Office for Mac applications
273015The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
(https://support.microsoft.com/kb/273015/EN-US/ )Summary of Known Third-Party Extension Conflicts with Office 2001 for the Mac
Article ID: 279235 - Last Review: October 21, 2013 - Revision: 3.1