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You cannot use the search function to search for mailbox items in an Exchange Server 2010 environment

You cannot use the search function to search for mailbox items in a Microsoft Exchange Server 2010 environment. This issue typically occurs if the mailbox in the environment contains documents that have large file sizes.
This issue is caused by a deadlock issue in the Msftesql.exe process. Exchange Server 2010 uses the Msftesql.exe process as an indexing service.
To resolve this issue, install the following update rollup:
2746164 Description of Update Rollup 6 for Exchange Server 2010 Service Pack 2

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
More information
For more information about Exchange Search, go to the following Microsoft website:

Article ID: 2793278 - Last Review: 02/12/2013 16:26:00 - Revision: 1.0

  • Microsoft Exchange Server 2010 Service Pack 2
  • kbqfe kbfix kbsurveynew kbexpertiseinter KB2793278