Article ID: 2793278 - View products that this article applies to.
You cannot use the search function to search for mailbox items in a Microsoft Exchange Server 2010 environment. This issue typically occurs if the mailbox in the environment contains documents that have large file sizes.
This issue is caused by a deadlock issue in the Msftesql.exe process. Exchange Server 2010 uses the Msftesql.exe process as an indexing service.
To resolve this issue, install the following update rollup:
(https://support.microsoft.com/kb/2746164/ )Description of Update Rollup 6 for Exchange Server 2010 Service Pack 2
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about Exchange Search, go to the following Microsoft website:
Understanding Exchange Search
Article ID: 2793278 - Last Review: February 12, 2013 - Revision: 1.0