This article was previously published under Q279343
This article has been archived. It is offered "as is" and will no longer be updated.
A Windows 2000-based Terminal Services server may generate a "Stop 0x1E" or "Stop 0x50" error message during a Terminal Services client print session. This may be caused by selecting a particular font in the document that is being printed. Such fonts include:
Type 1 multiple master fonts (legacy fonts)
Far East fonts containing both English and a localized name
This problem can occur if such fonts are installed on the computer or are accessed as printer fonts.
The error is caused by a comparison operation within the font data.
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name -------------------------------------------------------- 11/11/2000 12:01a 5.0.2195.2291 222,480 Gdi32.dll 11/11/2000 12:01a 5.0.2195.2303 379,152 User32.dll 11/10/2000 11:45p 5.0.2195.2715 1,639,760 Win32k.sys 11/11/2000 12:01a 5.0.2195.2228 243,472 Winsrv.dll
You may be able to work around this problem by changing the printer driver to a substitute driver.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes