Article ID: 2798507
When trying to create a new virtual machine from the VM template with Windows Server 2003 x86 as a guest OS on a VMware ESX 5 host using System Center 2012 Virtual Machine Manager SP1, the job fails with the following:
Virtual Machine Manager cannot complete the VirtualCenter action on the server <vCenterName> because of the following error: Cannot complete customization.
Unknown error (0x194)
Resolve the issue and then try the operation again.
This issue happens when the Windows Server 2003 x86 Sysprep binaries are not found on the VMware vCenter 5 server under the following vCenter server folder:
This issue might also happen with other Windows versions for which vCenter server does not have the Sysprep binaries.
To resolve this issue, the Windows Server 2003 x86 Sysprep binaries need to be downloaded, extracted and placed inside the following folder:
For the detailed steps on how to download, extract, and place Windows binaries on the vCenter 5 server please follow the instructions in the following VMware KB article:
Each version of the Windows OS needs to be placed in a different folder under C:\ProgramData\VMware\VMware VirtualCenter\Sysprep.
For example, Windows Server 2003 x64 binaries need to be placed under the following folder on the vCenter 5 server:
(http://go.microsoft.com/fwlink/?LinkId=151500)for other considerations.
Article ID: 2798507 - Last Review: January 15, 2013 - Revision: 1.0