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System Center 2012 Virtual Machine Manager SP1 cannot create a VM in the cloud that has an underscore in the name

Symptoms
Using System Center 2012 Virtual Machine Manager SP1 to create or clone a new virtual machine to the cloud and place it on a Citrix XenServer host with a virtual machine name that has an underscore character ( _ ) in it causes the VMM console to crash with the following error:

Cannot place virtual machine <VMName> in cloud <CloudName> due to insufficient cloud resources.

If there already is a VM in the cloud that has an underscore ( _ ) in its name, then the create or clone operation succeeds. 
Cause
This is a known issue.
Resolution
Before creating or cloning a VM with an underscore ( _ ) in its name to a cloud with Citrix XenServer hosts, ensure that there is already at least one virtual machine in the cloud that has an underscore ( _ ) in its name. For example, this can be done by creating a VM in the cloud with the Citrix XenServer hosts without an underscore ( _ ) in its name and then renaming the virtual machine to include the underscore ( _ ). 
More information
SCVMM 2012 SP1, VMM 2012 SP1, Citrix XenServer, VMM console crash
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.
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Article ID: 2798911 - Last Review: 01/15/2013 17:23:00 - Revision: 1.0

  • KB2798911
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