Article ID: 2800388 - View products that this article applies to.
Consider the following scenario:
Server <servername> is running VMware virtualization software. See Lync Server 2010 virtualization whitepaper for implementation details.
Note The expected action is that the item is listed in the Information Items tab.
Additionally, if you select the Tree Report view, the name of the root node is displayed as Microsoft Lync Server 1010.
Note The expected name of the root node is Microsoft Lync Server 2010.
This issue occurs because the "fComputerVMWareDetected" virtual machine detection rule in the rtcbpa.CommonTypes.xml configuration file incorrectly defines the "VMWare detected" title as "Error".
Note By default, rtcbpa.CommonTypes.xml is located in the following path on the server:
C:\Program Files\Microsoft Lync Server 2010\BPA\en
To resolve this issue, install the cumulative update:
(https://support.microsoft.com/kb/2672346/ )Description of the cumulative update for Lync Server 2010, Best Practices Analyzer: February 2013
To download Lync Server 2010, Best Practices Analyzer, go to the following Microsoft website:
Lync Server 2010, Best Practices AnalyzerFor more information about Best Practices Analyzer, go to following Microsoft website:
General information about Best Practices AnalyzerFor more information about server virtualization in Microsoft Lync Server 2010, download the file in the following Microsoft website:
Server Virtualization in Microsoft Lync Server 2010For more information about how to run in virtualized environment, go to following Microsoft website:
How to run in a virtualized environment
Article ID: 2800388 - Last Review: February 13, 2013 - Revision: 1.0