The Dsstore Tool May Not Work If the NetBIOS Name and the DNS Domain Name Are Different

This article was previously published under Q280122
This article has been archived. It is offered "as is" and will no longer be updated.
SYMPTOMS
When you use several of the available commands that are included in the Dsstore tool (Dsstore.exe), such as
dsstore DC=MyDomain,DC=com -addcrl "My Certificate Authority.crl" "My Certificate Authority" MyDomain-DC-01
-or-
dsstore.exe -display DC=MyDomain,DC=com
You may receive the following error messages after a few seconds:
DsGetDCName failed! - rc=1355 GLE - 3e5
DsGetDCName failed! - rc=1355 GLE - 3e5
CAUSE
This problem can occur when the NetBIOS domain name does not match the leftmost component of the fully-qualified lightweight directory access protocol (LDAP) name of the domain. For example:
DNS Domain Name: MyDomain.com
LDAP Domain Name: DC=MyDomain,DC=com
NetBIOS Domain Name: MyDom
This is a valid scenario and that you can configure when you promote the first domain controller in a domain.
RESOLUTION
To resolve this problem, contact Microsoft Support Services. This tool is not included in a service pack for Windows 2000. For additional information, visit the following Microsoft Web site:
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:
296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot
Dsstore is a Windows 2000 Resource Kit tool that can help you manage Public Key Integration (PKI) for your organization.

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
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Article ID: 280122 - Last Review: 10/21/2013 04:03:01 - Revision: 5.3

Microsoft Windows 2000 Server, Microsoft Windows 2000 Advanced Server, Microsoft Windows 2000 Professional Edition

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