You are currently offline, waiting for your internet to reconnect

Opportunity line items do not automatically calculate in Microsoft Dynamics CRM Online after applying the December 2012 Service Update

After applying the latest product update to an organization that has been upgraded to the December 2012 Service Update, users notice that Opportunity line items no longer automatically calculate estimated revenue. 
The default value for the "revenue" two-option set field, isrevenuesystemcalculated, was changed from "System Calculated" to "User Provided". As a result, the estimated revenue field will not automatically calculate.
Change the default value for the revenue field (isrevenuesystemcalculated) from "User Provided" to "System Calculated".

1. Click Settings, click Customizations, and then click Customize the System.

2. In the Default Solution, under Components, expand Entities, and then expand Opportunity.

3. Click Fields.

4. Locate and double click on the Revenue field (isrevenuesystemcalculated).

5. Under Type, change the Default Value setting from User Provided to System Calculated.

6. Click Save and Close.

7. In the Default Solution, click Opportunity.

8. Click Publish.
More information
opportunity, sytem calculated, line items, opportunityproduct
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Article ID: 2806842 - Last Review: 01/24/2013 00:20:00 - Revision: 3.0

  • Microsoft Dynamics CRM 2011
  • kbmbsmigrate kbsurveynew KB2806842