This article was previously published under Q280790
This article has been archived. It is offered "as is" and will no longer be updated.
A Windows 2000-based computer may become unstable and allocate large amounts of paged pool memory. Also, the computer may not be able to open large files, and the computer may not be visible on the network.
This problem can occur because Memory Manager allocates paged pool memory for all page table entries to describe a section of memory when the section is created. This consumes large amounts of paged pool memory, and can make a computer unusable.
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in theMicrosoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name ----------------------------------------------------------- 11/03/00 12:47pm 5.0.2195.2639 1,600,000 Ntkrnlmp.exe 11/03/00 12:47pm 5.0.2195.2639 1,600,000 Ntkrnlma.exe 11/03/00 12:48pm 5.0.2195.2639 1,620,000 Ntkrpamp.exe 11/03/00 12:46pm 5.0.2195.2639 1,580,000 Ntoskrnl.exe
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.The 280790 hotfix, which eliminates this memory limit, can be found in Windows 2000 Service Pack 2 (SP2).
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
After you apply the hotfix that is described in this article, Memory Manager allocates paged pool memory when the memory is needed, instead of when it is created.