Article ID: 280821 - View products that this article applies to.
This article was previously published under Q280821
For a Microsoft Word 97 and an earlier version version of this article, see 123210
For a Word 2003 or later version of this article, see 921541
Microsoft Word starts very slowly, or other operations, such as opening or printing documents, also are very slow.
This issue may occur if one of the following conditions is true:
To resolve this issue, use one of the following methods.
Method 1: Reinstall the printer driver by using a local portDelete and reinstall your printer driver by using a local port. To do this, follow these steps:
65416For more information about troubleshooting steps that may help you solve printing problems, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/65416/ )Hardware and software vendor contact information, A-K
(https://support.microsoft.com/kb/60781/ )Hardware and software vendor contact information, L-P
(https://support.microsoft.com/kb/60782/ )Hardware and software vendor contact information, Q-Z
(https://support.microsoft.com/kb/870968/ )How to troubleshoot general printing problems in Windows Server 2003 when you use Office products
(https://support.microsoft.com/kb/870622/ )How to troubleshoot problems that you may experience when you try to print to a local printer by using Office programs in Windows XP
(https://support.microsoft.com/kb/871146/ )How to troubleshoot general printing problems in Windows 2000 when you are using Office products
(https://support.microsoft.com/kb/826864/ )How to troubleshoot damaged Word documents
Method 2: Reset the Word data key in the Windows RegistryImportant This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
If Word is installed on your computer but the program was once running from the network and there is a long delay when you open documents when you are not connected to the network, try the following procedure.
The Word Data key stores information that is specific to the printer that is installed. To remove this printer information from Word, rename or delete the Word Data key in the Windows registry. When you restart Microsoft Word, Word recreates the Word Data key automatically.
Note After you rename or delete the Word data key, some settings in Microsoft Word are reset to their default settings.
To rename or delete the Word data key in the Windows registry, follow these steps:
Method 3: Repair or replace damaged or missing fontsDamaged or missing fonts can cause the problem that is described in the "Symptoms" section. To correct this problem, remove or reinstall the fonts, or do both, in your version of Microsoft Windows.
For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/234749/ )How to restore the Windows default fonts
(https://support.microsoft.com/kb/314960/ )How to install or remove a font in Windows
(https://support.microsoft.com/kb/306870/ )How to add a new font to your Windows Me-based computer
(https://support.microsoft.com/kb/131943/ )TrueType font limits in Windows 95/98/Me
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
Article ID: 280821 - Last Review: September 18, 2011 - Revision: 8.0