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Windows 8 does not support unlocking all PIN types through default UI

Consider the following scenario:
  • You have a Windows 8 PC with an integrated mobile broadband device.
  • You insert a SIM card into the PC.
  • The mobile broadband service provider issues you a PIN code (NetworkPin) to unlock the mobile broadband device (allowing the device to work with SIM cards from other service providers, for example).
  • You open Connection Manager and attempt to connect to a mobile broadband network.

In this scenario, a new window is shown prompting for the PIN to unlock the device and connect to the network. However, after entering the PIN code(NetworkPin), it is never successfully sent to the device to unlock it.
More information
This problem occurs because Windows only handles PIN codes of type PIN1 and PUK1. While Windows does expose APIs for a mobile operator to use their own application to handle other PIN types (PIN2, PUK2, NetworkPuk, etc.), no inbox UI exists to unlock other PIN types.
Windows 8; SIM unlock
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Artikelnummer: 2810621 – Letzte Überarbeitung: 02/27/2013 01:52:00 – Revision: 4.0

Windows 8, Windows 8 Enterprise, Windows 8 Pro

  • KB2810621