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Cannot Remotely Control a Disconnected Session

Support for Windows Server 2003 ended on July 14, 2015

Microsoft ended support for Windows Server 2003 on July 14, 2015. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article was previously published under Q281156
SYMPTOMS
When you try to remotely control a session through Terminal Services Manager, you may receive the following error message:
Terminal Services Manager

Can't remote control Session (ID #) because it is disconnected with user's required permission enabled.

(Error 0 - The operation completed successfully.)
If you clear the Require user's permission check box on the Remote Control tab of a your user account, and then try to initiate Remote Control through Terminal Services Manager, you receive the following error message:
Terminal Services Manager

Session (ID #) remote control failed.

(Error 7050 - The requested session cannot be controlled remotely. This may be because the session is disconnected or does not currently have a user logged on. Also, you cannot control a session remotely from the system console and you cannot remote control your own current session.
When you attempt to remotely control a session with the shadow command, you may receive the following error message:
Your session may appear frozen while the remote control approval is being negotiated.
Please wait...
Remote control failed. Error code 7050
Error [7050]:The requested session cannot be controlled remotely. This may be because the session is disconnected or does not currently have a user logged on. Also, you cannot control a session remotely from the system console and you cannot remote control your own current session.
CAUSE
These error messages occur when you attempt to remotely control a disconnected Terminal Services session. You cannot remotely control a session that you have disconnected.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Properties

Article ID: 281156 - Last Review: 12/03/2007 05:00:39 - Revision: 5.5

Microsoft Windows Server 2003, Enterprise x64 Edition, Microsoft Windows Server 2003, Enterprise Edition (32-bit x86), Microsoft Windows Server 2003, Standard Edition (32-bit x86), Microsoft Windows 2000 Server, Microsoft Windows 2000 Advanced Server, Microsoft Windows Small Business Server 2003 Premium Edition, Microsoft Windows Small Business Server 2003 Standard Edition

  • kberrmsg kbprb KB281156
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