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Lync 2013 clients do not discover EWS servers by using DNS-based automatic discovery

Symptoms
Assume that Domain Name System (DNS)-based automatic discovery is the only automatic discovery method that is deployed in a Microsoft Lync Server 2013 environment. In this situation, Lync 2013 clients do not discover the Exchange Web Service (EWS) servers.
Resolution
To resolve this issue, install the following cumulative update:
2812461 Description of the Lync 2013 updates: February 2013
Workaround
To work around this issue, use one of the following methods:
  • Deploy Http-based automatic discovery in the environment.
    Note The URL of the Http-based automatic discovery must be case sensitive.
  • Use a Lync 2010 client instead of a Lync 2013 client.
Properties

Article ID: 2814251 - Last Review: 02/20/2013 08:08:00 - Revision: 1.0

  • Microsoft Lync 2013
  • kbexpertiseadvanced kbsurveynew kbfix kbqfe KB2814251
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