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Description of the Office 2013 hotfix package (Csi-x-none.msp): June 11, 2013

This article describes the issues that are fixed in the Microsoft Office 2013 hotfix package that is dated June 11, 2013.

Issues that this hotfix package fixes

  • Consider the following scenario:
    • You have some Office documents that are synchronized between the local disk and Microsoft OneDrive or Microsoft OneDrive for Business.
    • You upload a file to the Office Upload Center, and then you receive an error message.
    • You delete the file on the local disk.
    • You discard the changes for the file in the Office Upload Center.
    In this situation, you unexpectedly receive the following error message:
    The action can't be completed because the file is open. Close the file and try again.
  • You cannot save a document as a webpage (.html or .htm) to a local Microsoft OneDrive for Business folder in Microsoft Word 2013 or Microsoft Excel 2013.
  • When you start to synchronize a document library and then exit OneDrive for Business, OneDrive for Business freezes for several minutes.
  • Consider the following scenario:
    • A file conflict occurs between a local folder in OneDrive for Business and a Microsoft SharePoint Server 2013 document library.
    • You open the file in an Office application, and then you click Keep Server Version in the Resolve Conflict dialog box.
    • You make some changes to the file in an Office Web App.
    • You open the file in the Office application again.
    In this situation, you cannot download the changes for the file from the server.
More information

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


To install this hotfix package, you must have Office 2013 installed.

Restart requirement

You do not have to restart the computer after you install this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

This hotfix package may not contain all the files that you must have to fully update a product to the latest build. This hotfix package contains only the files that you must have to resolve the issue that listed in this article.

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

x86 version
Download information
File nameFile versionFile sizeDateTime
Microsoft Windows Installer .msp file information
File nameFile versionFile sizeDateTime
Csi-x-none.mspNot Applicable8,327,16821-May-1316:39
Csi-x-none.msp file information
File nameFile versionFile sizeDateTime
x64 version
Download information
File nameFile versionFile sizeDateTime
Microsoft Windows Installer .msp file information
File nameFile versionFile sizeDateTime
Csi-x-none.mspNot Applicable8,318,97621-May-1317:10
Csi-x-none.msp file information
File nameFile versionFile sizeDateTime

For more information about software update terminology, click the following article number to go to the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Article ID: 2817351 - Last Review: 02/25/2015 09:11:00 - Revision: 2.2

Microsoft Office Home and Business 2013, Microsoft Office Home and Student 2013, Microsoft Office Personal 2013, Microsoft Office Professional 2013, Microsoft Office Professional Plus 2013, Microsoft Office Standard 2013, Microsoft Office Professional Academic 2013

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