Original Administrator Account Does Not Appear During Friendly Logon Method

Support for Windows XP has ended

Microsoft ended support for Windows XP on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article was previously published under Q281992
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On a Windows XP Professional-based computer that is a member of a workgroup, you have the option of using the friendly logon interface as opposed to the classic Windows logon interface. If you add a second user that has administrative privileges, the built-in Administrator account does not appear during the friendly logon method.
To resolve this problem so that you can access the original Administrator account:
  1. Press the CTRL+ALT+DELETE key combination twice during the friendly logon interface to use the conventional Windows 2000 logon interface.
  2. Restart the computer in Safe mode, or log on remotely by using Remote Desktop and the Autologon feature of the Remote Desktop Client.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Article ID: 281992 - Last Review: 12/05/2015 23:13:38 - Revision: 1.3

Microsoft Windows XP Professional

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