Unable to open Outlook items from Windows Search results after installing Lync 2013
However, after you install Lync 2013, you are no longer able to open the Outlook 2010 items that are listed in the Windows Search results. Additionally, you may notice that the Outlook items that are listed in the Windows Search results are displayed with the new Outlook 2013 icon.
- After you install Lync 2013, repair Office 2010. An administrator can automate this process so that Office 2010 is repaired silently.
- Upgrade Outlook 2010 to Outlook 2013. With Outlook 2013 installed, Windows Search results do not include Outlook items. This avoids giving the impression that they can be opened.
Article ID: 2823902 - Last Review: 03/21/2013 15:29:00 - Revision: 1.0