Article ID: 2829269 - View products that this article applies to.
Consider the following scenario:
This issue occurs because the Aries telephone does not update the status of the voice mail system when Exchange Web services are used to query voice mail status.
To resolve this issue, install one of the following cumulative updates:
For more information about the message waiting indicator, go to the following Microsoft website:
General information about message waiting indicatorFor more information about how to deploy on-premises Exchange UM to provide Lync Server 2010 voice mail, go to the following Microsoft website:
How to deploy on-premises Exchange UM to provide Lync Server 2010 voice mailFor more information about voice mail with UM, go to the following Microsoft website:
General information about voice mail with Unified MessagingThe third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
Article ID: 2829269 - Last Review: May 24, 2013 - Revision: 2.0