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The Offline Address Book in Outlook for Mac 2011 does not update from an Office 365 Exchange mailbox

Symptoms
Assume that you’re running Outlook for Mac 2011, and you connect to an Office 365 Exchange mailbox. You discover that your Offline Address Book contains old entries or that some new updates are missing. In this situation, you may not receive an updated Offline Address Book until after you delete your current Offline Address Book files and download new Offline Address Book files.
Resolution
To resolve this issue, install the 14.3.2 update for Outlook for Mac 2011.

How to obtain the update:

The following file is available for download from the Microsoft Download Center:


Release Date: March 12, 2013
Offline Address Book, OAB, Outlook 2011
Properties

Article ID: 2831233 - Last Review: 04/16/2013 17:18:00 - Revision: 1.0

Microsoft Outlook for Mac 2011, Microsoft Office 365

  • KB2831233
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