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Device Manager Still Lists a Device After You Try to Remove It

Support for Windows XP has ended

Microsoft ended support for Windows XP on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article was previously published under Q283361
SYMPTOMS
After you remove a device from Device Manager, if you click No when you are asked whether you want to restart the computer now, the device may still appear in Device Manager after the Device Manager window is updated.
CAUSE
This behavior can occur because the device is in use. Windows XP cannot stop and remove the device until you restart the computer.
RESOLUTION
To resolve this behavior, restart the computer.
STATUS
This behavior is by design.
MORE INFORMATION
For information about what may be preventing the removal of the device, look in the Setupapi.log file. The Setupapi.log file is located in the Windows XP installation folder, which is typically the Windows or Winnt folder.
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Article ID: 283361 - Last Review: 12/01/2007 02:40:42 - Revision: 1.5

  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Professional x64 Edition
  • kbhardware kbprb kbui KB283361
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