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Device Manager Still Lists a Device After You Try to Remove It

Support for Windows XP has ended

Microsoft ended support for Windows XP on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article was previously published under Q283361
This article has been archived. It is offered "as is" and will no longer be updated.
After you remove a device from Device Manager, if you click No when you are asked whether you want to restart the computer now, the device may still appear in Device Manager after the Device Manager window is updated.
This behavior can occur because the device is in use. Windows XP cannot stop and remove the device until you restart the computer.
To resolve this behavior, restart the computer.
This behavior is by design.
For information about what may be preventing the removal of the device, look in the Setupapi.log file. The Setupapi.log file is located in the Windows XP installation folder, which is typically the Windows or Winnt folder.

Article ID: 283361 - Last Review: 12/05/2015 23:33:17 - Revision: 1.5

Microsoft Windows XP Home Edition, Microsoft Windows XP Professional, Microsoft Windows XP Professional x64 Edition

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