A SharePoint 2013 workflow in SharePoint Online doesn't complete when the list workflow is run at the Style Library

PROBLEM
When you run a Microsoft SharePoint 2013 workflow that’s associated with the Style Library in Microsoft SharePoint Online, you experience the following behavior:
  • The status of the workflow returns an internal status of Suspended.
  • The workflow doesn't complete.
WORKAROUND
To work around this issue, disable automatic updating of the workflow status to the current stage name. To do this, follow these steps:
  1. Open the affected workflow in Microsoft SharePoint Designer 2013.
  2. On the Workflow Settings page for the workflow, clear the Automatically update the workflow status to the current stage name check box.

    Screen shot of Workflow Settings page, highlighted Automatically update the workflow status to the current stage name check box
  3. Save the workflow, and then and publish it to the SharePoint website.
  4. Run the workflow again.
MORE INFORMATION
This error occurs because the Style Library list requires you to check out items. You expect that the "update status" action within the workflow will perform this operation. However, it does not.

Still need help? Go to the Office 365 Community website.
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Article ID: 2836896 - Last Review: 02/04/2015 05:24:00 - Revision: 9.0

Microsoft SharePoint Online

  • o365 o365e o365a o365m o365022013 kbgraphxlink kbgraphic KB2836896
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