Upgrade to Windows XP Generates Error Message "Code 28" About Windows Sound System Drivers

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This article was previously published under Q283783
This article has been archived. It is offered "as is" and will no longer be updated.
SYMPTOMS
When you upgrade to Windows XP from Windows 2000, Device Manager shows the Windows Sound System Compatible (WDM) driver as having a problem. When you view the device properties, the following description appears:
Code 28 (The drivers for this device are not installed).
CAUSE
This behavior occurs because Windows Sound System Compatible (WDM) drivers are deleted during the upgrade to Windows XP.
STATUS
This is by design. With the current drivers, this device is not compatible with Windows XP.
Properties

Article ID: 283783 - Last Review: 12/05/2015 23:37:54 - Revision: 1.2

Microsoft Windows XP Home Edition, Microsoft Windows XP Professional

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