Unable to Create a Standard or Limited User Account

Support for Windows XP has ended

Microsoft ended support for Windows XP on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article was previously published under Q284223
This article has been archived. It is offered "as is" and will no longer be updated.
When you click Control Panel, and then click User Accounts to create a new user account, both the Standard and Limited account types may be unavailable (shaded). Only the Computer administrator option is available on the Pick an account type dialog box.
This behavior can occur if you are logged on to the computer using the Administrator account and no other account exists in the Administrators group.
To work around this behavior, use one of the following methods:
  • Create a "Computer administrator" account, and then create either a Standard or Limited user account.
  • In Computer Management, use the Local Users and Groups section to create the user accounts.
This behavior is by design.

Article ID: 284223 - Last Review: 12/05/2015 23:41:46 - Revision: 1.2

Microsoft Windows XP Professional

  • kbnosurvey kbarchive kbprb kbui KB284223