Resource mailbox's calendar shows the organizer's name instead of the subject in an Exchange Server environment

Symptoms
Consider the following scenario:
  • A Resource mailbox is configured to AutoAccept in an Microsoft Exchange Server environment.
  • You send a meeting request to the Resource mailbox.
  • The meeting request is accepted automatically, and the meeting subject is displayed correctly in the organizer’s mailbox.
In this scenario, when you log on to the Resource mailbox, you see that the meeting subject is replaced with the organizer’s name.
Cause
This is default behavior. It occurs because AddOrganizerToSubject and DeleteSubject are set to True.

To view these value for the Resource mailbox, run the one of the following cmdlets:
  • For Exchange Server 2016, Exchange Server 2013 or Exchange Server 2010
    Get-CalendarProcessing -Identity <RESOURCEMAILBOX> | FL
  • For Exchange Server 2007
    Get-MailboxCalendarSettings -identity <RESOURCEMAILBOX> |FL
Resolution
To resolve this issue, follow these steps:
  1. Open the Exchange Management Shell.
  2. Run the one of following cmdlets:
    • For Exchange Server 2016, Exchange Server 2013 or Exchange Server 2010
      Set-CalendarProcessing -Identity <RESOURCEMAILBOX> -DeleteSubject $False -AddOrganizerToSubject $False
    • For Exchange Server 2007
      Set-MailboxCalendarSettings -Identity <RESOURCEMAILBOX> -AutomateProcessing AutoAccept -AddOrganizerToSubject $False -DeleteSubject $False
Properties

Article ID: 2842288 - Last Review: 10/01/2015 07:19:00 - Revision: 2.0

Microsoft Exchange Server 2013 Enterprise, Microsoft Exchange Server 2013 Standard, Microsoft Exchange Server 2010 Enterprise, Microsoft Exchange Server 2010 Standard, Microsoft Exchange Server 2007 Enterprise Edition, Microsoft Exchange Server 2007 Standard Edition, Exchange Server 2016 Enterprise Edition, Exchange Server 2016 Standard Edition

  • kbsurveynew kbtshoot kbexpertiseinter KB2842288
Feedback