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"ApplicationExperienceInfrastructure" warning when you try to install the Directory Sync tool in Windows Server 2012

PROBLEM
When you try to install the Microsoft Azure Active Directory Sync tool on a computer that's running Windows Server 2012, the installation doesn't finish. Additionally, the following warning message is logged in the Application log in Event Viewer:
ApplicationExperienceInfrastructure

The application (Microsoft SQL Server (2008 and 2008 R2), from vendor Microsoft) has the following problems: Microsoft SQL Server (2008 and 2008 R2) is not supported on this version of Windows. For more information, contact Microsoft.
This issue occurs when you try to install an older version of the Directory Sync tool.
SOLUTION
Install the latest version of the Directory Sync tool. It's available at Install or upgrade the Directory Sync tool.
MORE INFORMATION
Still need help? Go to the Office 365 Community website or the Azure Active Directory Forums website.
Properties

Article ID: 2846823 - Last Review: 12/12/2014 10:17:00 - Revision: 8.0

  • Microsoft Azure cloud services
  • Microsoft Azure Active Directory
  • Microsoft Office 365
  • Microsoft Intune
  • CRM Online via Office 365 E Plans
  • Microsoft Azure Recovery Services
  • Office 365 Identity Management
  • o365 o365a o365e o365m o365022013 KB2846823
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