When you try to log on to a remote access server, you may receive an error message that is similar to the following:
Unknown user or Bad Password.
When you try to log on to a console of a remote access server, you may receive an error message that is similar to the following:
Your account is configured to prevent you from using this computer.
This issue may occur if a security policy is set to shut down the computer if a user unsuccessfully tries to log on to a remote access service.
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows
To resolve this issue, remove the security policy, and then edit the registry key.
Part 1: Disable the Security Policy
Disable the following Group Policy setting on either the default domain or the domain controller organizational unit:
Computer Configuration\Windows Settings\Security Settings\Local Policies\Security Options\Shut down your system immediately if unable to log security audits
You can find this policy on the default domain policy, default domain controller policy, and local security policy.
Note After you disable the security policy, you must also remove the security policy registry key.
Part 2: Edit the CrashOnAuditFail Registry Key
Click Start, and then click Run.
In the Open box, type regedt32.exe, and then click OK.