Images May Not Appear in the Camera Preview Pane of Certain Programs

Support for Windows XP has ended

Microsoft ended support for Windows XP on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article was previously published under Q286724
This article has been archived. It is offered "as is" and will no longer be updated.
When you try to view a FlashPix (.fpx) graphics file in a graphics program, the preview pane in the Get Pictures from dialog box may not show the selected image.
This issue can occur because Windows XP does not support .fpx files.
To resolve this issue, use the JPEG file format, which uses Device Independent Bitmap (DIB) format and which is a supported file format in Windows XP.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
FlashPix files do not support the DIB format, which is required for Windows Imaging Acquisition (.wia) files and which is necessary for the camera preview function.

This issue is hardware-specific to a device that is used in conjunction with an application that uses the FPX format.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.


Article ID: 286724 - Last Review: 01/11/2015 20:04:41 - Revision: 1.2

Microsoft Windows XP Home Edition, Microsoft Windows XP Professional

  • kbnosurvey kbarchive kb3rdparty kbbug kbgraphic kbhardware kbnofix KB286724