This article was previously published under Q286724
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When you try to view a FlashPix (.fpx) graphics file in a graphics program, the preview pane in the Get Pictures from dialog box may not show the selected image.
This issue can occur because Windows XP does not support .fpx files.
To resolve this issue, use the JPEG file format, which uses Device Independent Bitmap (DIB) format and which is a supported file format in Windows XP.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
FlashPix files do not support the DIB format, which is required for Windows Imaging Acquisition (.wia) files and which is necessary for the camera preview function.
This issue is hardware-specific to a device that is used in conjunction with an application that uses the FPX format.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.