Article ID: 286825 - View products that this article applies to.
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Message transfer agent (MTA) instances may not be displayed in System Monitor on a Microsoft Windows 2000-based computer that is a Terminal Services client.
This issue can occur if the System Monitor counter for the Exchange 2000 MTA is not shared with Terminal Services.
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/301378/EN-US/ )XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 1.
For additional information about the same problem in the Exchange Server 5.5 MTA, click the article number below to view the article in the Microsoft Knowledge Base:
(https://support.microsoft.com/kb/265508/EN-US/ )XCON: Message Transfer Agent Instance Is Not Displayed in Performance Monitor on Terminal Services Client