No Add Device Icon in the Scanners and Cameras Folder

Support for Windows XP has ended

Microsoft ended support for Windows XP on April 8, 2014. This change has affected your software updates and security options. Learn what this means for you and how to stay protected.

This article has been archived. It is offered "as is" and will no longer be updated.
Summary
If a user tries to install a new device in Control Panel, the Add Device icon in the relevant folder (for example, in the Scanners and Cameras folder) is missing.

This behavior can occur because a user who is not a member of the Owners group cannot install a device by using the Add Device Wizard.

Note: If a member of the Owners group has installed a device, users who are not members of the Owners group cannot access or use the device.
More information
With non-Plug and Play devices, only users that are members of the Owner group can install the device. Because the non-Plug and Play devices do not auto-detect, there is no way to start the Add Device Wizard.

With Plug and Play devices, if the driver is supplied by the operating system, a non-owner should be able to install or use the device if it is auto-detected and installs without user intervention. However, if there is a prompt for a driver disk, a non-owner will not be able to install the device.
Properties

Article ID: 286833 - Last Review: 01/12/2015 17:32:08 - Revision: 2.0

  • Microsoft Windows XP Home Edition
  • kbnosurvey kbarchive kbhardware kbinfo kbsetup KB286833
Feedback